Clarity-as-a-Service for insurance brokers

Raindrop closes information gaps and reduces administrative burdens in broker-client relationships, enabling faster and more accurate service.

The core challenge for insurance brokers

Policy documents and Product Disclosure Statements are increasingly dense, inconsistent, and technical. Global research shows insurance brokers spend an average of 28 hours per week on administrative tasks, including manual document review and cross-referencing. This increases the risk of errors, such as misinterpreting clauses or exclusions, and exposes brokers to significant liability.

With the range of general-purpose and custom AI tools in the market the danger for brokerages is using these tools to provide inaccurate or generic responses, creating risks in compliance-driven environments. Added to this is the complexity that brokers within the same organisation may interpret identical policy wording differently.

Without a shared reference point, this leads to inconsistent client experiences and potential errors in portfolio analysis.

Insurance Clarity

The Raindrop solution

Raindrop leverages a proprietary Insurance Ontology, a structured knowledge graph, to transform static PDFs into actionable data.

Automated Standardisation (“Droplets”)
  • How it works: The platform breaks down complex insurance documents into “Droplets,” which are small, structured blocks of information categorised by scope, such as exclusions, conditions, and definitions.
  • Brokers gain a consistent user experience and immediate, accurate policy comparisons across providers.
Neptune AI (The “Grounded” Digital Assistant)
  • How it works: Unlike open-market AI, Neptune uses a Retrieval-Augmented Generation (RAG) approach to answer questions solely based on the specific PDS documents uploaded by the broker.
  • Broker Value: This approach mitigates the risk of AI hallucination. Brokers can ask, ‘Is my client covered for phishing under this specific cyber policy?’ and receive direct, cited answers. This enables confident, timely advice while minimising misinterpretation of technical language.
Semantic Search & Comparison
  • How it works: The AI interprets user intent rather than relying solely on keywords. It recognises that different insurers may use varying terminology to describe the same risk.
  • Brokers can instantly identify coverage gaps across policies, streamlining renewals and securing new business efficiently.
Insurance Value

How Raindrop adds value and benefit for insurance brokers

Raindrop serves as a platform that supports both capacity management and risk mitigation for brokers.

  • Administration Liberation: By saving brokers over 30 hours per month, the platform allows brokerages to serve more clients or dedicate resources to higher-value advisory work without increasing headcount.
  • Competitive Advantage: As premiums increase, brokers who use accessible language to clarify policy differences earn greater client trust. Each AI answer is traced to a source clause, creating an audit trail that reduces professional indemnity risk.

Clarity Is a Competitive Advantage.

Start Your Trial Today.

Raindrop boosts broker productivity by automating policy analysis, freeing time for high-value advisory work. Brokerages scale faster by institutionalising expertise and ensuring technical precision across their teams. Whether you are a broker reclaiming hours from policy documents, a carrier unlocking the intelligence in your wordings, a technology company adding insurance expertise to your platform – Raindrop is where your journey starts.

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